Network Administrator

Who is Alpharus Health?

Alpharus Health is a national nonprofit behavioral health provider dedicated to helping people build healthier lives. For nearly 60 years, we have provided substance use and mental health treatment that helps individuals, families, and communities find healing, hope, and lasting wellbeing. Our mission is simple: We help people build healthier lives. By combining clinical expertise with a person-centered approach, we help people build the skills, resilience, and support systems needed to create meaningful, lasting change. 

Why join us?

Discover a rewarding career where you can find both personal and professional fulfillment while aligning your values with your work. You'll have the opportunity to make a meaningful impact by aiding individuals in overcoming addiction. We pride ourselves on being an organization that values you and strives to be an employer of choice, fostering a vibrant culture that promotes teamwork and professional growth. Your voice matters here; we actively listen to and value our employees' thoughts, allowing you to be part of organizational decisions. Join Alpharus Health today and become part of a team dedicated to making a positive difference in the lives of others.

Location:

• 315 N Racine, Chicago, IL 60607
• This is a hybrid role. The seleceted candidte is required to be in the Chicago office or a different site at least three times per week.

Network Administrators are responsible for:

• Administering, maintaining, and supporting network infrastructure, telecommunications systems, servers, cloud services, and related technology platforms.
• Installing, configuring, monitoring, and troubleshooting network hardware, software, connectivity, security, and infrastructure systems.
• Maintaining network availability, performance, reliability, and security through proactive monitoring, maintenance, and issue resolution.
• Administering user access, Active Directory, directory services, system permissions, and related security controls in accordance with organizational policies and procedures.
• Supporting Microsoft 365, Windows Server environments, Azure cloud services, virtualization technologies, email systems, and related infrastructure services.
• Monitoring and supporting backup, recovery, disaster recovery, and business continuity processes to ensure system integrity and recoverability.
• Providing advanced technical support and troubleshooting for complex network, infrastructure, telecommunications, and systems-related issues.
• Assisting with technology projects, system upgrades, infrastructure implementations, site deployments, migrations, and modernization initiatives.
• Coordinating with vendors, service providers, and internal stakeholders to resolve technical issues and support operational requirements.
• Maintaining technical documentation, network diagrams, inventories, procedures, standards, and operational records.
• Evaluating infrastructure performance and recommending improvements that enhance reliability, security, efficiency, and service delivery.
• Participating in on-call support rotations, maintenance activities, emergency response efforts, and performing other duties as assigned.

Requirements:

• Bachelor's degree in Computer Science, Information Systems, Network Engineering, or a related field required; equivalent relevant experience may be considered in lieu of education.
• 3-5 years of progressively responsible experience in network administration, systems administration, infrastructure support, or related information technology functions.
• Strong knowledge of enterprise networking concepts, including TCP/IP, routing, switching, VPNs, VLANs, wireless networking, DNS, and DHCP.
• Experience administering enterprise network infrastructure, cloud-based services, and server environments.
• Strong understanding of network security principles, firewalls, access controls, and infrastructure security best practices.
• Experience with Microsoft Windows Server, Active Directory, Group Policy, Microsoft 365, and related technologies.
• Knowledge of Azure infrastructure, cloud networking concepts, virtualization platforms, backup solutions, and disaster recovery practices.
• Experience utilizing network monitoring, alerting, and infrastructure management tools.
• Strong analytical, troubleshooting, and problem-solving skills with the ability to diagnose and resolve complex technical issues.
• Effective verbal and written communication skills with the ability to explain technical concepts to users with varying levels of technical expertise.
• Ability to manage multiple priorities and projects while meeting deadlines and maintaining accurate technical documentation.
• Professional certifications such as CCNA, CCNP, Azure Administrator (AZ-104), ITIL Foundation, VMCE, or related certifications are preferred.
• Valid driver's license and ability to meet organizational driving and insurance requirements.

Physical Requirements:

• Ability to sit, stand, walk, bend, reach, climb, and move throughout office, data center, telecommunications, and operational environments.
• Ability to use standard office equipment, computers, and technology tools to receive, retrieve, analyze, and communicate information.
• Ability to communicate effectively with employees, vendors, and stakeholders in person, by telephone, and through electronic communication.
• Ability to install, connect, inspect, and maintain network, server, telecommunications, and related infrastructure equipment.
• Ability to safely lift, carry, push, or pull technology equipment and materials weighing up to 50 pounds.

Compensation:

• Annual Range: $72,038 - $93,434. Compensation is commensurate with experience 

Benefits at Alpharus Health:

Health and Wellness:

• Medical, dental, and vision insurance for employees and dependents
• Employee wellness program promoting health and fitness and offering cash-saving premiums
• Employee assistance programs focused on mental health

Financial wellbeing:

• 403(b) Retirement Plan with 3% employer match 
• Short-term and Long-term Disability and Life and AD&D Insurance paid for by Alpharus
• Flexible Spending Accounts for medical and dependent care
• Public Service Loan Forgiveness (PSLF)

Flexibility and time off:

• 18 paid time off days per year – accrual rates increase with years of service
• 9 paid company holidays
• Work-life-balance

Personal Development:

• Training & Development Programs
• Tuition Reimbursement - up to $5,250 per calendar year
• eLearning access to online courses that provide CEU’s and job-related training
• Clinical Supervision: Formal and informal guidance

Alpharus Health is an Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets. Please view Equal Employment Opportunity Posters provided by OFCCP here.